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FAQs
How do I cancel my Hopster subscription?
There's been a billing error - how do I get a refund?
Can I download videos to watch offline?
Is Hopster available in my country?
Why isn't Hopster free?
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9
Troubleshooting
What should I do if Hopster stops working?
Why has payment come out of my account early?
Why can't I connect to Hopster?
I'm subscribed but content is locked
The video stream is poorer quality than I expected!
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6
My Account
How do I subscribe?
How do I manage my Hopster subscription?
Can I use my subscription across multiple devices?
How do I create a Hopster account so I can sign in on multiple devices?
Does my subscription automatically renew?
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6
Hopster Guide
How do I find all the shows?
How do I find the games?
What's the music section all about?
What's Create all about?
What's Grow all about?
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9
Hopster on Apple TV 3rd gen
How do I subscribe on Apple TV?
How to cancel your subscription on Apple TV
Can I use my existing Hopster account on my Apple TV?
Is Hopster on Apple TV available in my country?
Subscribe on Apple TV then Restore on your iPad/iPhone
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6
Hopster on Apple TV 4th gen
Walkthrough the Hopster app on Apple TV 4
How do I subscribe to Hopster on Apple TV 4?
How do I sign in with my Hopster account details?
How do I restore my Hopster subscription?
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4
Hopster on Android
How do I cancel my subscription?
How do I subscribe?
Where in the world is Hopster on Android available?
Already subscribed on your iOS device?
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4
Hopster on Roku TV
How do I cancel my subscription on Roku TV?
How do I subscribe to Hopster on Roku TV?
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2
Hopster on Amazon
Hopster on Amazon Fire Tablet
How do I uninstall Hopster on my Amazon Fire TV Stick?
How do I cancel my subscription to the Hopster Channel on Amazon Prime Video
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3
Hopster in Iceland
I’m an Icelandic user but the Hopster app is in English, what should I do?
Vodafone users
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2
Hopster on Xfinity X1 (Comcast)
How do I cancel my Hopster subscription on Xfinity X1 (Comcast)?
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1
Hopster on Three UK
How to cancel your Hopster subscription on Three UK
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1
Hopster on Verizon
How to cancel your Hopster subscription on Verizon
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1
Hopster on Digi (Malaysia)
How to cancel your Hopster subscription on Digi (Malaysia)
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1
Hopster on Vodacom (South Africa)
How to cancel your Hopster subscription on Vodacom (South Africa)
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1
Hopster on Robin
How to activate your free Hopster account with your Robin device
How to cancel your Hopster subscription on EE Robin
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2
Contact Us
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